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Tracking your claim

If you have submitted an insurance claim, here are three ways to check its progress:

1. Send us an email, remembering to give your insurance policy number and assigned claim number in your email

2. Call the office you usually do business with and ask to speak with your Customer Service Represenative.

Downtown 

1003-11 Avenue SW
Calgary, AB T2R 0G1
Tel: (403) 245-8743
Fax: (403) 228-5998
Toll Free: 1-888-640-1277

North Office 

210 Ranchlands Plaza
1829 Ranchlands Blvd. NW
Calgary, AB T3G 2A7
Tel: (403) 241-1300
Fax: (403) 241-9391

3.   You can also contact the insurance company - we can refer you to the right person or we can contact the insurance company on your behalf.

Always have your insurance policy number and assigned claim number ready when you're checking your claim.

 

 
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