Need to Make an Emergency Claim?

Facing an emergency situation?

Call 1 866 ING 2424
24 hours a day,
seven days a week
 
   

With an ING Personal Home or Auto Policy*

ING Insurance guarantees that within 30 minutes of calling our emergency claim number, you will be put in touch with a Claims Representative who can confirm your coverage and provide emergency support and crisis advice.

ING representatives can contact the necessary suppliers on your behalf to carry out emergency repairs.
They can also authorize payments for certain emergency expenses, such as accommodation, clothing and transportation.
If ING Insurance is unable to live up to this Guarantee, they will write you a cheque for the amount of your annual premium up to a maximum of $1,000. This payment will not affect your coverage for the term of your policy.

If you'd like more information, contact us, or see the ING Web site at www.ingcanada.com.

* The Client Service Guarantee applies only to personal home and auto and commercial insurance policies. The Guarantee is not applicable in the case of disasters or catastrophes, such as hailstorms, hurricanes, blackouts, forest fires, or any event beyond our control that would impact our ability to deliver our promised service level.