Need to Make an Emergency Claim?
Facing an emergency situation?
Call 1 866 ING 2424
24 hours a day,
seven days a week
With an ING Personal Home or Auto Policy*
ING Insurance guarantees that within 30 minutes of calling our
emergency claim number, you will be put in touch with a Claims
Representative who can confirm your coverage and provide emergency
support and crisis advice.
ING representatives can contact the necessary suppliers on your
behalf to carry out emergency repairs.
They can also authorize payments for certain emergency
expenses, such as accommodation, clothing and transportation.
If ING Insurance is unable to live up to this Guarantee, they
will write you a cheque for the amount of your annual premium up to
a maximum of $1,000. This payment will not affect your coverage for
the term of your policy.
If you'd like more information,
contact us, or see the ING Web site at
www.ingcanada.com.
* The Client Service Guarantee applies only to personal home
and auto and commercial insurance policies. The Guarantee is not
applicable in the case of disasters or catastrophes, such as
hailstorms, hurricanes, blackouts, forest fires, or any event
beyond our control that would impact our ability to deliver our
promised service level.